2010 Annual Library Survey

For the fourth consecutive year, the Woodruff Library will conduct a survey of faculty, graduate students, and undergraduates about the university libraries. As was the case with past surveys, the survey will ask respondents questions about their usage (or non-usage) of the libraries and their resources, with specific questions about awarness of, importance of, and satisfaction with library collections, services, and facilities. The survey will be administered via the Office of Institutional Research and will be conducted on-line for a period of three weeks, from February 8 through February 26. Students and faculty will receive an e-mail requesting their participation in the survey, with each respondent getting a unique link to the survey.

Incentives will be offered for completing the survey, but you do not have to complete the survey to be eligible. You will have a choice of receiving a personal $25 gift card from Amazon or choose to donate the gift card amount through Amazon to the American Red Cross to support Haitian relief efforts. To be entered without completing the survey, send an email with that request to Susan Bailey, Library Assessment Coordinator at libsbb@emory.edu by the end of the day on February 28.

We conduct the survey to gather data from faculty and students about their perceptions of the library, which we use to inform decisions about services to offer. Feedback from past surveys has led to several changes and improvements:

• Level 1 of Woodruff Library was refurbished and has more vibrant paint colors, a casual group seating area, more power outlets, a more collaborative work environment, and additional wireless access points. Jazzman’s Café hours were also extended.

• BizHubs were installed in some of the libraries to both improve copying and printing services and to provide a more environmentally friendly alternative to paper copying.

• The libraries have introduced much improved library websites and discovery tools that will make it easier for you to find what you need and to connect with us.

So, please take the time to participate in the survey and let us know what you think about how the libraries are doing. These data are of great importance to us and help us better serve you in your research and teaching.