You can always e-mail us at firstname.lastname@example.org, call us at 404.727.1777, or visit us at the Music & Media, Reserves Library service desk located on the 4th floor of the Woodruff Library. You can also use the quick troubleshooting guide directly below.
That depends: LearnLink is best at creating student community, Blackboard is best at administering courses, and ReservesDirect is best at providing course materials. You can’t reserve a book in the library with Blackboard, and you can’t upload a journal article or book chapter into Learnlink. You might want to use all three; you can export ReservesDirect courses to both Blackboard and LearnLink / FirstClass.
Only part of a book, CD, or DVD published in the U.S. after 1923 or in Europe after 1909 can be put online for your class in ReservesDirect or Blackboard without permission. For books, this usually means 1-2 chapters. We can request permission from the copyright holder to put more than that online, and the library will pay the cost. For more information, see our Reserves & Copyright page.
Yes. Add your assistant as a “proxy” in ReservesDirect by going to the Manage Users tab. If the student is a first-time proxy, please notify Course Reserves (email@example.com or 404.727.1777) so we can update the student's User Profile.