FAQs
Can't find what you are looking for?
Please submit a question online through our Ask A Librarian Service or visit the Library Service Desk on Level 2.
Research
- Find the right search tool?
- Find journal articles
- What is discoverE and how do I use it to find library items?
- Find newspaper articles
- What are Primary Resources?
- Find statistics and data
- Find movies or music
- Learn more about my topic
- Find spatial data/mapping/GIS information
- Preparing a data management plan?
- Cite sources
- Find information about Copyright
- Find the Full-text of an Article
- Find primary sources
- Find books
- Find U.S. Government Information
- Find Popular or Classical music
My Account
- How can I tell what's checked out to me and when it's due?
- Why am I not receiving my library notices?
- How do I update my contact information?
- What should I do if I lose my library card?
- How can I make sure library notices are going to my correct email address?
- What if a book I've returned is still on my account?
- What is the library's policy on privacy and confidentiality?
- How are my Library Account and My discoverE account different?
- How can I get an item that's "ON ORDER" or "IN-PROCESS?"
Music & Media Library
- Where can I check out video equipment for a class project?
- How can I tell what's checked out to me and when it's due?
- How can I watch a video for my class?
- Do you have a special room for watching videos?
- Can I take out videos for in-class presentations?
- How do I tell if a DVD can be taken home overnight?
- Why won't a DVD work in my player?
- How can I make sure library notices are going to my correct email address?
- Do you have equipment for playing videos from overseas?
- How can I get a video that's not in the Music & Media collection?
- What kind of videos do you have? Is there a list?
- How can I get an item that's "ON ORDER" or "IN-PROCESS?"
- How can I tell if you have the video or CD I need?
Interlibrary Loan
- Are there ever restrictions on what I can do with items borrowed through ILL?
- How long can I keep items borrowed through InterLibrary Loan? If I need to keep the items longer, can I renew them?
- Who is eligible to use interlibrary loan services?
- Where do I return items I borrowed through InterLibrary Loan?
- Is there a charge for interlibrary loan services?
- Is there someone I can contact directly if I have specific questions about the items I've borrowed through InterLibrary Loan?
- How do I submit a request to Interlibrary Loan?
- Why was my Interlibrary Loan request cancelled?
- How long will it take for me to get my Interlibrary Loan materials?
- How do I get items NOT owned by Emory?
- I really need my materials ASAP. Can you rush my Interlibrary Loan request?
- How do I access electronic documents provided via InterLibrary Loan?
- How will I know when my InterLibrary Loan material has arrived?
- Where do I go to pick up my material?
eBooks
Digitization
- What are we working on right now?
- What AV services do we provide?
- Who are the Digitization Staff?
- How do I access digitized materials?
- What still image services do we provide?
- Will Course Reserves digitize material for me?
- What are some of the collections that Emory has digitized?
- What are the latest projects for Emory digitization?
- What are our production measures?
- How do I place a request or make a proposal for digitization?
Course Reserves
- Can my teaching assistant manage my course reserves?
- How long will my Course Reserve Request take?
- What’s all this about copyright?
- Should I use ReservesDirect, Blackboard, or LearnLink?
- I’m having / my students are having trouble with ReservesDirect.
- What is Reserves Direct?
- Why would I reserve course materials?
- What course materials can I reserve?
- Find information about Copyright
- Can I reserve materials at other Emory libraries?
- What are Course Reserves?
- How do I reserve course materials?